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Cookie Policy

When you visit our site we may need to use cookies to bring you the best possible experience. A cookie is a small text file that is saved to your computer by your web browser, and in that text file is some simple data, like your current session identifier. We never store information in a cookie which could be used to identify you personally.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

You can manage cookies yourself and learn more about them through Internet browser cookies – what they are and how to manage them.

Session cookies – We use a session cookie to remember your site preferences and options. You can learn more about session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Cookie Types
 

There are two types of cookies:

  1. First-party Cookies - the cookies we set to make the site work
  2. Third-party Cookies - the cookies set by third-parties, like Google and Facebook, to track your usage of their services.
Provider Name Purpose More Info
Google Analytics _utma, _utmb, _utmc, _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy Policy

Please note that this list is manually maintained. We aim to keep this list of cookies up-to-date, but we cannot guarantee that additional third-party cookies won't exist when you visit pages in the future.

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Contact Us

London: +44 (0)207 305 5059
Head Office: +44 (0)114 24 999 70
UK freephone: 0800 694 0484